The Main Means Of Communication -- Communication

Advance booking in advance

-- I 'd like to make an appointment with Mr. Lee.?

When you plan to travel overseas and visit customers, you must notify the other party by letter.

Before going abroad, confirm the date and purpose of the visit with Telex or telephone.

If it is a temporary decision to visit, also through the Secretary of the other party arranged to tell her: "I D like to make an appointment with Mr. Lee." (I want to meet with Mr. Lee for a meeting.

Let the other party be prepared for your visit so that you will be in the mood to negotiate with you.

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The second trick is to convey goodwill and welcome to communication partners.

-- I will arrange everything.?

If communication is initiated by you, providing all the convenience of your opponent can make communication start in a friendly and harmonious atmosphere.

Especially when your communication opponent is coming from a distance, you enthusiastically tell him "I will arrange everything." (I will arrange everything.

Not only shows your sincerity, but also enables him to concentrate on communicating with you without worrying about lodging and lodging.

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-- No interruptions during the meeting!

If the location of communication is your company, please exhort your subordinates, do not interfere in the process of communication.

Because excessive interference will affect the willingness and enthusiasm of communication.

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Behave yourself!

When communicating, you still observe the general etiquette and maintain good manners, which can increase people's interest in you and your groove.

Besides, sitting in a bad position and looking right and left in your opponent's speech is enough to make people feel bad about you and reduce your interest in negotiation.

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The fifth way is to admit your mistakes in time.

If you are obviously making a mistake and causing great or minor harm to others, an apologetic "I" m sorry. It "s my fault." (sorry, it's my fault.

Usually you can get forgiveness from others.

Even if he was annoyed, he could at least ease his mood a little.

To make unnecessary arguments can only fuel the flames and expand the trouble.

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-- I have a complaint to make.?

To complain about something in an angry tone may be objectionable and counterproductive.

The waiter went to the wrong restaurant, and the waitress forgot to tidy up your room. The goods you sent were not what you specified in the order.

And so on, it is really annoying.

But anger can not solve the problem. It is better to say "I have a complaint to make." in a calm and calm tone.

Then tell him what happened.