Online Shopping Home Quality Problems Frequently Encountered Unprecedented Quality Crisis

Issued by Shanghai quality and Technical Supervision Bureau

The results of quality supervision and spot check of the sofa products show that in the 33 batch of sofa products sampled, the failure rate is 20%, but what is really surprising is that 5 batches of the 6 batches of the unqualified products come from well-known domestic electronic business platforms such as Tmall, Jingdong, and 1 stores.

The rate of online defective products is much higher than that of physical stores and safety indicators.

The electric home business has been pushed to the cusp. Some electronic business platforms are even known as "inferior distribution centers" and "fake port", which have encountered an unprecedented quality crisis.

"Shanghai sofa product quality supervision and inspection results" showed that 5 of the unqualified 2 batch of e-commerce products, 2 from Jingdong mall, the other 3 came from Tmall, Suning, 1 shop three electronic business platform.

It is worth noting that in the substandard products, there is no shortage of e-commerce platform proprietary brand flagship store products.

The 5 unqualified e-commerce platform products are purchased separately.

的一款布艺双人沙发，标称商标为“友澳youao”、规格型号为“B366”、受检企业为“上海圆迈贸易有限公司”，因沙发座背及扶手耐久性不达标而被判不合格;购自京东商城英斯迪尔家具旗舰店的一款沙发，标称商标为“英斯迪尔”、规格型号为“单人位”、受检企业为“安吉典尚居品家具贸易有限公司”，因泡沫塑料/座面表观密度不达标而被判不合格;购自天猫御唐轩旗舰店的一款沙发，标称商标为“御唐轩”、规格型号为“G024”、受检企业为“相城区元和王星星家具经营部”，因木制件用料加工要求、金属件用料要求、泡沫塑料/座面表观密度三项不达标而被判不合格;购自1号店简适轩的一款沙发，标称商标为“简适轩”、规格型号为“单人咖啡+绿色”、受检企业为“东莞市简适轩家具有限公司”，因木制件用料加工要求、泡沫塑料/座面表观密度不达标而被判不

Qualified; purchased a sofa from Suning home choice flagship store, the trademark is "choose wood suitable for living", the specification is "living room single lattice blue sofa", and the inspection enterprise is "Dongguan Chuang Trade Co., Ltd.".

"The reason for low pass rate of online shopping furniture is mainly due to the fact that the furniture manufacturers on the electronic business platform are in good mix, and some small workshop enterprises blindly pursue low price sales and maximum profits, thus reducing the requirements for product quality."

Ren Shuqin, vice president and Secretary General of Beijing Furniture Industry Association, told reporters that if we want to reduce this situation, we must introduce strict laws and regulations. Otherwise, it will be difficult to supervise the spot checks of the electronic business platform.

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Reviewing the results of random checks over the years, the qualification rate of home electric business has not been high.

The sampling revealed that online shopping is still the tip of the iceberg for many problems.

In January 21, 2016, the Guangdong provincial quality and Technical Supervision Bureau in its official website announced the 12 special supervision and spot checks of e-commerce products. The results showed that the disqualified products of 70 batches of bedding products produced by 48 Enterprises in spot checks were up to 34.48%, of which 22 batches of substandard products were from Tmall mall and 2 batches came from Jingdong mall.

In October 30, 2015, the State Quality Inspection Bureau published the "silk by electronic commerce products state supervision special spot check results" showed that from Tmall, Jingdong mall, No. 1 store, Dangdang network, 5 e-commerce platform enterprises from the Amazon, 135 enterprises produced 154 batch of products, only 62 enterprises produced 74 batches of qualified products, the qualification rate is only 48.1%.

In May 14, 2015, the quality supervision report of children's furniture products supervision and inspection (risk detection) released by the Jiangsu Quality Supervision Bureau showed that the pass rate of the 131 batches of products was only 35.1%, of which 56 batches of children's furniture products from the electronic business platform were completely annihilated, with a pass rate of zero.

In December 2014, the AQSIQ's "action plan for improving the quality of e-commerce products" announced that a number of e-commerce related standards and regulatory documents will be issued, and strive to increase the passing rate of electronic commerce product quality by 10 percentage points by the end of 2016, among which product quality retroactivity has become one of the means.

This seems to be a good thing, but it has little effect at present.