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The Problem Of "Three Guarantees" Is Difficult To Highlight.

2010/8/28 15:27:00 225

Newly bought

Jacket

After going home, I felt dissatisfied after trying it out, but I was rejected by merchants.

Recently, members of the European community met with annoyances.

Finally, a successful return was made under the mediation of industrial and commercial personnel.

However, due to the fact that there is no uniform "three pack" regulations in the market at present, there is no "law" to protect consumers' rights.

On the morning of 24, Ms. EU bought a coat for 150 yuan in a clothing store on May 1 road in the provincial capital.

After returning home, the family members said that the style was not beautiful. Ms. Ou looked at it and felt very unhappy. She decided to return the jacket.

In the afternoon, Ms.

clothing

Shop, explaining the intention, the boss agreed that she should pick another one in the store.

clothes

The replacement, however, was not satisfactory, so she proposed return.

Do not want to, merchants "no quality problems can not be returned to the clothes," as a reason, refused to return.

The two sides insist on each other and do not give in to each other.

Helpless, Miss Europe had to complain to the city industrial and commercial Xinghua Ling sub branch Wuyi Road Industrial and commercial office.

After understanding, the industrial and commercial personnel believed that the seller did not have any fault in the consumption dispute. In view of the fact that there is no uniform "three package" regulation in the country at present, the industry and commerce personnel have to mediate the dispute in the hope of satisfying the two sides.

Finally, she returned clothes for Ms. Europe.

During the interview, industry and commerce personnel said that they were also very helpless for disputes between clothing and consumers often produced by consumers and businesses.

At present, the state has not issued uniform standards and "Three Guarantees" regulations, which has caused great inconvenience to consumer rights protection.

"For example, the regulations on the repair and replacement of goods in some commodities require only three packages of household appliances, such as televisions, VCRs, washing machines, and so on, and do not involve clothing, footwear and other commodities." consumer protection law "does not specify the" three pack "of clothing products.